SMS Terms and Conditions
Orthopaedic Hospital of Wisconsin — SMS Messaging Terms and Conditions
Last Updated: February 2026
Program Overview
Orthopaedic Hospital of Wisconsin (“OHOW,” “we,” “us,” or “our”) offers an SMS notification service to deliver appointment-related messages to authorized hospital physicians and staff. By opting in to receive SMS messages from OHOW, you agree to the following terms and conditions.
Consent and Opt-In
By providing your mobile phone number and signing the Staff SMS Notification Consent Form, you consent to receive recurring automated text messages from Orthopaedic Hospital of Wisconsin related to appointment scheduling and notifications. Consent is not a condition of employment. You may opt out at any time.
Message Frequency
Message frequency varies based on appointment scheduling activity. Messages are sent only when relevant appointment events occur, such as new bookings, modifications, or cancellations.
Message and Data Rates
Standard message and data rates may apply depending on your wireless carrier and mobile plan. OHOW is not responsible for any charges incurred from receiving SMS messages.
Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and will no longer receive SMS notifications. You may also contact the OHOW administration office to request removal.
Help
For assistance, reply HELP to any message you receive from us, or contact the OHOW administration office at [insert phone number or email].
Carrier Liability
Carriers (e.g., Verizon, AT&T, T-Mobile) are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your wireless carrier.
Supported Carriers
Major U.S. wireless carriers are supported, including but not limited to AT&T, Verizon, T-Mobile, and US Cellular. OHOW does not guarantee message delivery on all carrier networks.
Privacy
Your mobile phone number and related information will be used solely for the purpose of delivering appointment-related SMS notifications. We will not sell, rent, or share your mobile number with third parties for marketing purposes. For complete details on how we handle your information, please see our Privacy Policy.
Modifications
OHOW reserves the right to modify these SMS terms and conditions at any time. Continued participation in the SMS notification program after changes are posted constitutes acceptance of the updated terms.
Contact Us
If you have questions about the SMS notification program, please contact:
Orthopaedic Hospital of Wisconsin at (414) 961-6800.